COVID-19 Update

We are a small business and we run online only. We are taking all the recommended precautions to ensure your package is properly handled. Now, more than ever, protecting our customers and our community is our priority. Unfortunately, our Spring Collection has been delayed but we still have beautiful options available for you.

Please also add an extra 3 to 4 Business days to your shipping for possible delays in the delivery. We will provide a tracking number and email updates to keep you informed. 

FAQ

Are your products made of authentic Leather?

 

Absolutely, Leather Sensations Handbags are made of 100% Nappa Leather; a soft, durable, and easy to clean leather. It feels and looks great! In fact, except for the lining and hardware, there is only leather in our products. (There are no other materials mixed in) 

What makes you different from other brands?

 

We offer Outstanding quality products for modern women who balance work, home, and fun. We want you to get a versatile, practical and fashionable product at the right price!  We help you to stay organized, save time and look stunning!

 

What can I expect from your products?

 

  • High-Quality Nappa Leather Bags with a smooth lining

  • Practical and Versatile designs: Multiple Zipper Pockets, Inside Dividers or Insert Organizers that become a crossbody bag

  • Perfect size to fit in everything you need

  • Comfortable Straps

  • Timeless designs 

 

Do I have a tracking number for my package? 

 

Yes, we will send you an email with the tracking number to track your package.

 

If I subscribe to the mailing list. Do you send daily e-mails?

 

We respect your time. We only run a few campaigns a year and your information is never shared with any third party.

Can I use more than one Promo Code during checkout?

Unfortunately, you can only use one coupon at a time. You may need to place two orders using different promo codes each time to take advantage of different promotions 

Our New Brand - Love Vegan Bags is now available!

 

Our Vegan Bags are made with Organic Certified Cactus.

They are eco-friendly and do not contain any toxic chemicals or PVC. Visit loveveganbags.com for more information.

 

You can add them to your shopping cart on the Leather Sensations site only. If the SKU starts with "LVB00X", you are getting yourself a fabulous and sustainable Vegan bag.

 

Shipping

Free Shipping to Canada and USA

 

Free regular parcel shipping (4 - 6 business days). Please allow 2 - 3 additional business days for deliveries to rural areas. Orders are shipped preferably via Canada Post or available courier.

 

Canadian customers may choose priority shipping (2 - 3 business days) for a flat rate of $20 dollars. 

 

US customers may choose priority shipping (4 - 5 business days) for a flat rate of $20 dollars. 

 

Leather Sensations is not responsible for delivery delays that may occur as a result of poor weather conditions and parcel volume.


International Shipping 

 

We ship everywhere around the globe. A flat rate of $30 dollars (6 - 7 business days).

 

Please be aware that any customs fees should be paid by customers.

Returns

If you didn't love what you ordered or if something isn't right, let us know and we will give you a full refund of the item price. 

You can return any item that is in its original condition by mail, within 30 days from receiving the item (60 days during Christmas season). All merchandise must be in new and unused condition. Once we receive the returned package, please allow 7 to 10 business days to process the refund.

Credit for your returned item(s) will be refunded back to your account in the same form of payment used to purchase the item(s). The credit should appear on your next statement. 

 

Failure to return the product in its original condition will result in the return being rejected and the item returned to the customer.

 

Canadian customers

 

  1.  Complete the Return form below to obtain a prepaid shipping label. 

  2.  Securely pack your merchandise, making sure to include all pages of the packing slip, please try to use the original shipping box and materials.

  3. Attach the prepaid shipping label to return the package and mail it at any Canada Post location.

  4. Once the package arrives at our installations, we will refund your money.

 

US and International customers

 

US and International customers should pay for return delivery to Canada. Please send us an email for instructions.

 

  • Once the package arrives at our installations, we will refund your money

  • To be fair with International customers, Leather Sensations will email you a 10% discount coupon for your next purchase 

 

Exchanges

 

We are not processing exchanges at this time


Final Sale Merchandise

Final Sale items are non-refundable. We do not accept returns of items purchased on Clearance, Final Sale or Black Friday specials at any time

Price Adjustments

 

We offer a one-time only price adjustment on items purchased at a REGULAR price within 7 days of invoice with your original order number.

 

Leather Sensations reserves the right to modify its exchange and return policy.

            

 

 
 

Return Authorization Form

Canadian customers can complete this form to receive a  prepaid return label 

Privacy Policy

Leather Sensations uses the latest technology to ensure your information is secure at all times. We never share your personal information with third parties.

Personal information 

We respect and manage with responsibility all your personal information (such as name, address, email address, and phone number) that you provide to us during a purchase order or email address when filling a form or subscribing to our website or blog

How personal information is used 

The personal information collected will be only used for the specific purpose of delivering a purchased product or service requested and to improve your customer experience. This includes sending you information about the delivery package status, order status, company updates or offers for marketing purposes.

Who can access the information

We never share, exchange, transfer, or sell your personal information to third parties. 

When ordering or purchasing on our web site you will be asked to enter your name, email address, mailing address, and phone number. This information remains private at all times.  

 

We will not disclose or expose your personal information except for the following situations: with your authorized consent when posting online reviews. To protect your lawful rights and interests in emergency situations and/or when required by the law.

Note: If at any time you wish to unsubscribe from our mailing list or blog, you will find unsubscribe instructions at the bottom of each email.

How personal information is protected 

We have selected well established and best-known payments platforms in the market. The checkout and payment process in which there is sensitive/credit information involved is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment services to ensure the transaction is secure. Access to these payment platforms is only accessible by those authorized with special access rights to such systems. When a transaction is processed, your private information such as credit card number and financial data will not be stored at any time on any of our servers. 

About cookies

A cookie is a small text file stored on a site visitor's browser and used during subsequent visits from your computer or mobile device.  They are typically used to keep track of the settings users have selected and actions they have taken on a site, for example, a language preference, or the items saved to your shopping cart, etc.

 

Leather Sensations uses cookies to improve the user experience when visiting our website. We do not use cookies to store personal information or to disclose information to third parties. There are different types of  cookies, you can find more information at the following link

We use Google Analytics for web analysis which uses cookies to generate information about traffic statistics, which will help us to improve our services 

https://policies.google.com/technologies/types

Leather Sensations uses cookies from Google Advertising, you can find more information at http://www.google.com/policies/technologies/ads/

It is possible to delete cookies from your computer or mobile device using your browser. The instructions to delete cookies are provided by your browser and they are typically under the "Help" section. 

You can disable cookies and prevent transmission of data relating to your use of a website (including your IP address) to Google by downloading and installing the browser plug-in available at http://tools.google.com/dlpage/gaoptout?hl=en

Please note that certain features and services on our web site will not work properly if you disable cookies in your web browser. 

Links

The Leather Sensations website may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.

 

Online Privacy Policy Only

 

This online privacy policy applies only to information collected through our website and not to information collected offline. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy.

Your Consent

By using our site, you consent to our web site privacy policy.

Contact Us

 

If you have any questions regarding this privacy policy you may contact us at

info@leathersensations.ca

 
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